Made for you, shipped free, and covered to your door.
Every print is made to order in the USA, then packed and sent to you with free tracking. If it’s delayed we tell you first. If your print arrives damaged or is lost in transit, we'll replace it free or refund you.
Already on its way? Track your order
- Free US shipping
- Arrives within 8 business days
- Made to order in the USA
- Replaced free if damaged or lost
Made for you the moment you order.
Nothing here is printed until you ask for it. No pallet in a warehouse, no copy waiting under shrink-wrap for a home. The print you order today is printed for you this week, on cotton rag paper or archival canvas, with archival inks.
That’s the reason for the wait, and we think it’s the right one. The colours and the crop are checked, one painting at a time, by a person who looks at it before it’s packed. It’s a slower way to sell art, and a better one.
We hold to the date we give. If we can’t make it, we tell you before that date, with a new one and the choice to cancel for a full refund.
Nothing here waits on a shelf to be liked.
Your art is covered until it’s in your hands
Most orders arrive exactly as promised. When one doesn’t, we’ll sort you out. Most conversations go something like the below — just let us know with an email.
You: “Where’s my order?”
We reply: Here’s the answer, with tracking. Your print is made to order, so it’s printed within 3 business days, then it’s on its way. Most orders arrive within 8 business days.
You: “It’s taking longer than I hoped.”
We reply: Then we owe you an update. If we can’t ship on time, we email you before the promised date with a new one, and you can cancel for a full refund if you’d rather not wait.
You: “The tracking hasn’t moved in days.”
We reply: We’ll chase the carrier and find out where it is. If it’s been lost on the way, we send a replacement or refund you, whichever you prefer.
You: “It arrived with a crushed corner.”
We reply: Sorry it reached you like that. Send us the details, a photo if you have one, and a replacement goes out straight away.
You: “It says delivered, but I don’t have it.”
We reply: Check with neighbours and your building first, then tell us. We’ll take it up with the carrier, and if it’s gone we replace it free or refund you.
Shipping is free on every order, and so is a replacement if your print is damaged or lost on the way.
Just write to us
A real person reads every email. Your order number helps, but if you can’t find it, don’t worry. We’ll look it up.
Our shipping policy
Everything you need to know, in one place.
- Where do you ship?
- We ship free to addresses in the contiguous United States (the lower 48 states and Washington, DC), including PO boxes. We’re not able to deliver to Alaska, Hawaii, the US territories, or to APO, FPO or DPO military addresses.
- What does it cost?
- Nothing. Shipping is free on every order, with tracking included. Prices are in US dollars, and sales tax is calculated at checkout where applicable.
- How long does it take?
- Your print is made to order, which takes up to 3 business days. Delivery then takes up to 5 business days, so orders arrive within 8 business days of ordering, and often sooner. Business days are Monday to Friday, excluding US federal holidays.
- How is it packed?
- Small fine art prints ship flat in a card mailer, and larger ones ship rolled in a tube. Canvases and framed canvases ship wrapped and padded in a sturdy box. We email your tracking link as soon as your order leaves. Track your order.
- What if my order is delayed?
- If we can’t ship within the time we promised, we email you before that date with a new shipping date and the choice to cancel for a full refund to your original payment method.
- What if my parcel is lost?
- If tracking stops moving, or says your parcel was delivered but you don’t have it, check with neighbours and your building first, then email hello@galleryoftheages.com with your order number. We’ll follow it up with the carrier, and if it’s lost we’ll replace it free or refund you.
- What if it arrives damaged?
- If your print arrives damaged or is lost in transit, we'll replace it free or refund you. Take a photo of the print and the packaging, and email it to hello@galleryoftheages.com with your order number within 90 days of delivery. See our returns policy.
- What if I enter the wrong address?
- Please check your shipping address before you order. If you spot a mistake, email us straight away. If a parcel comes back to us because the address was wrong, we’ll work out a reshipment with you.